LTI Canvas Operations
Knowledge management, engineering and governance are exigent challenges in the remote working scenario. Unveiling LTI Canvas Operations, a collaborative platform to modernize and optimize your remote knowledge management journey and improving operations efficiencies
Key Features
Non-intrusive application and Infrastructure discovery
Knowledge Nuggets curation by applying NLP/ML models
Democratising data for consumption by various Analytics and AI engines
Raw data extraction from diverse sources of Dev and Ops
Assisted knowledge extraction - Functions, Code, Traceability
Remote onboarding & training
Benchmarking of tech debt, state of applications & tickets
Guided ticket resolution
Hotspot identification
Machine learning based text analytics that helps discover service patterns/ trends from ITSM Ticket data
70% elimination of client and SME touchpoints
20% reduction in Knowledge Management cost (Travel, Documentation Effort, Hiring Cost)
67% of knowledge capture auto-assisted
Modernizes & enhances journeys across personas
Scrum Master
- Rapid Onboarding
- Remote Transition Discovery & Planning
- Real-time digital governance
- Support continuous learning by delivering insights during retrospection
- Team composition planning
Architect
- Identify application hotspots before start of design
- Focus on reducing Technical Debt
- Code / Component – Functional traceability for architecture decisioning
- Build Resilience into the product during design
Client SME
- Asynchronous Knowledge Transition and Management
- Tool-assisted collaboration through recorded KT, Wikis, Videos, Automated KCD, SDLC Correlations
- Platform and tool-assisted knowledge capture
- Optimized KT Sessions
Developer
- Guided Ticket Resolution
- First time defect resolution
- Cognitive Search and Knowledge graphs
- End-to-end correlation across requirements, test cases, code and defects